PRIVACY POLICY

PRIVACY POLICY

1. Who We Are

RUZO GAMES LIMITED (“we”, “us”, “our”, or “the Company”) is an independent game development and publishing studio headquartered in Lagos, Nigeria.

Company Information:

Company Name: RUZO GAMES LIMITED

Registered Address: NO.11, Brownroad, Ikoyi, Lagos, 106104, Nigeria

Contact Email: akintolu.ruzo@gmail.com

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, play our games, or engage with our services. It applies to all products, games, services, and websites operated by RUZO GAMES LIMITED.

We process your personal data in accordance with the Nigeria Data Protection Act 2023 (NDPA) and the General Application and Implementation Directive 2025 (GAID) issued by the Nigeria Data Protection Commission (NDPC).

2. Information We Collect

We collect different types of personal information depending on how you interact with us. 

2.1 Information You Provide to Us

Contact Information: Name, email address, and any information you provide when contacting us via email or through our website contact forms.

Account Information: Username, password, nickname, avatar, and authentication details if you create an account to access our games or services.

Communications: Any correspondence you send to us, including support requests, feedback, and inquiries.

Application Information: If you apply to join our team or collaborate with us, we collect your name, email, portfolio links, skills, experience, and professional background.

2.2 Information We Collect Automatically

When you visit our website or use our games, we may automatically collect: 

Device Information: Device model, operating system version, device identifiers, IP address, and MAC address.

Usage Data: Pages visited, time spent on our website, browsing behaviour, and interaction patterns.

Game Data: In-game behaviour, game progress, achievements, activity logs, and virtual asset transactions (where applicable).

Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience and analyse website performance.

2.3 Information from Third Parties

In limited circumstances and with your consent or as permitted by law, we may receive information about you from third-party platforms (such as social media or analytics providers).

3. How We Use Your Information

We use your personal information for the following purposes: 

Purpose Description

Providing and Improving Services To verify your identity, manage your account, track game progress, provide personalised experiences, maintain game balance and security, fix bugs, and improve service quality.

Account Management To handle registration, login, password recovery, profile updates, payment processing, and customer support.

Communication To send game updates, activity notifications, service changes, security alerts, marketing communications (only if you have opted in), and respond to your inquiries.

Security and Fraud Prevention To monitor for suspicious activity, detect and prevent cheating, combat fraud, handle security incidents, and protect our assets and users.

Analytics and Improvement To analyse user behaviour and preferences, understand trends, improve game design, optimise service features, and conduct market research.

Legal Compliance To comply with applicable laws, regulations, and legal obligations.

4. Legal Basis for Processing

Under the Nigeria Data Protection Act 2023 (NDPA), we process your personal data based on the following lawful grounds: 

Consent (NDPA Section 25(1)(a)): When you have given us explicit consent to process your data for specific purposes (e.g., receiving marketing communications).

Contractual Necessity (NDPA Section 25(1)(b)): When processing is necessary to perform our contract with you (e.g., providing game services and account management).

Legal Obligation (NDPA Section 25(1)(c)): When we are required to process data to comply with legal or regulatory requirements.

Legitimate Interests (NDPA Section 25(1)(f)): When processing is necessary for our legitimate business interests, such as improving our services, ensuring security, and preventing fraud, provided these interests do not override your privacy rights.

5. How We Share Your Information

We do not sell your personal data. 

We may share your information in the following limited circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website, providing analytics, processing payments, or delivering customer support. These providers are contractually obligated to protect your data and may only use it for the purposes we specify.

Legal Authorities: When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, and that of our users or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to continued protection under this Privacy Policy.

With Your Consent: In any other circumstances where you have given us explicit consent to share your information.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. 

The retention period varies depending on the type of data:

Data Category Retention Period

Account and Game Data For the duration of your account activity and as needed to provide our services

Transaction and Payment Records As required by tax and financial regulations

Communications and Support Requests As needed to resolve your inquiry and for record-keeping

Analytics and Usage Data For a reasonable period to improve our services

Applicant Data For the duration of the application process and as needed for recruitment records

When your data is no longer needed, we will securely delete or anonymise it.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to: 

Enhance your browsing experience

Analyse website traffic and user behaviour

Remember your preferences and settings

Improve our website functionality

You can control or disable cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.

For more detailed information about our use of cookies, please refer to our Cookie Policy (available on our website).

8. Children's Privacy

Protecting children's privacy is important to us. 

Our games and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

If we become aware that we have inadvertently collected personal data from a child under 13 without appropriate consent, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately.

9. Your Rights

Under the Nigeria Data Protection Act 2023 (NDPA), you have the following rights regarding your personal data: 

Right Description

Right of Access (NDPA Section 34(1)(a)–(b)) You have the right to request access to the personal data we hold about you.

Right to Rectification (NDPA Section 34(1)(c)) You have the right to request correction of inaccurate or incomplete data.

Right to Erasure (NDPA Section 34(1)(d)) You have the right to request deletion of your personal data, subject to certain legal limitations.

Right to Restrict Processing (NDPA Section 34(1)(e)) You have the right to request restriction of processing of your data in certain circumstances.

Right to Object (NDPA Section 36) You have the right to object to the processing of your data based on legitimate interests.

Right to Withdraw Consent (NDPA Section 35) You have the right to withdraw your consent at any time, where processing is based on consent.

Right to Data Portability (NDPA Section 38) You have the right to receive your data in a structured, commonly used format.

Right to Complain (NDPA Section 46(1)) You have the right to lodge a complaint with the Nigeria Data Protection Commission.

To exercise any of these rights, please contact us at: akintolu.ruzo@gmail.com 

10. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.

These measures include:

Encryption of data in transit

Access controls and restricted access to personal data

Regular security assessments and monitoring

Secure storage and processing practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

11. Cross-Border Data Transfers

We may transfer your personal data to service providers located outside Nigeria. 

When we transfer data internationally, we ensure that appropriate safeguards are in place in accordance with the NDPA and GAID requirements, including: 

Transfers to countries with adequate data protection laws

Use of standard contractual clauses approved by the NDPC

Obtaining your explicit consent where required

12. Third-Party Links

Our website and games may contain links to third-party websites, services, or applications (such as social media platforms or app stores).

We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party services you access through our platforms.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. 

When we make changes, we will:

Update the "Last Updated" date at the top of this policy

Post the revised policy on our website

Notify you of significant changes via email or through our services, where appropriate

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

📧 Email: akintolu.ruzo@gmail.com

📍 Address:

RUZO GAMES LIMITED

NO.11, Brownroad, Ikoyi, Lagos, 106104